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Comps can range from complimentary meals, beverages, and show concert or theater tickets right up to full accommodation in a hotel casino.
A casino host will develop a relationship with every level of gambler , from first-timers playing quarter slots to high-profile multimillion-dollar gamblers a high roller.
Comps issued by hosts vary greatly and can be anything from a free buffet coupon to luxurious villas and private charter flights to the casino. The level and issuance of these comps by the host is done using mathematical formulas that calculate the theoretical loss of a player based on wager size, session length and the house edge of the game.
Based on this formula, the host will be authorized to re-invest a percentage of this theoretical win back into the player by issuing freebies with the aim to build a loyal relationship with the player.
The casino host reports directly to the marketing managers in most casinos. The casino host is the member of management that has the most contact with players and patrons.
The job of a casino host can be very competitive as they are seeking the repeat patronage of players, a common goal that is shared with competing casinos and their own casino hosts.
From Wikipedia, the free encyclopedia. Redirected from Casino Host. This article needs additional citations for verification.
Please help improve this article by adding citations to reliable sources. Overall, part of your job is to ensure that the casino has a good chance of coming out ahead.
Some employers may also have you booking the reservations for valued guests, coordinating special events meant to attract new players, resolving customer complaints and drafting and distributing reports to management.
Each casino has its own requirements when hiring hosts. Some require a degree, others value prior casino experience and some may even be willing to hire you without either.
But generally, you can count on any combination of business experience, outstanding communication skills and a professional and likeable demeanor as the qualities casinos will demand.
Michael Marz has worked in the financial sector since , specializing in wealth and estate planning. After spending six years working for a large investment bank and an accounting firm, Marz is now self-employed as a consultant, focusing on complex estate and gift tax compliance and planning.
Issuing Comps Hosts must maintain a professional demeanor at all times and provide outstanding customer service.
Video of the Day. Attributes of a Successful Casino Host.